why not call them? email won't be much help. Here are a few contacts that you can use.
Emel: pro@imi.gov.my / pbk@imi.gov.my
Telefon:
- 03-8000 8000
- Bahagian Penguatkuasa : 03-8880 1346 / 1347 / 1348.
- Bilik Gerakan Imigresen : 03-8880 1555 / 1556
SISPAA http://imi.spab.gov.my/eApps/system/index.do
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