Ya Sue Yee's avatar'
Ya Sue Yee•4 tahun yang lepasOther Job Search Problems

The difference between contact centre & customer service?

May I know what is the difference between contact centre n customer service? I kinda don't want to work as telesales because I do not have passion in sales.

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Juvy Hing's avatar'
Juvy Hing•5 tahun yang lepas
Contact centre usually are people who works in a contact centre environment answering phone calls which can be related to different types of enquiries depending on which business you are engaged to.
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